Privacy policy

Privacy Policy – Dog N Me B.V.

This privacy policy is issued by Dog N Me B.V., operating under the trade name Dog N Me (hereinafter "Dog N Me," "we," or "us"), registered with the Chamber of Commerce under number 95125485. This policy applies to all personal data collected and processed via our website www.dognmeshop.com and related services.

1. What Data Do We Collect?

We may collect the following personal data when you visit our website or use our services:

  • Contact Information: such as your name, email address, phone number, and address.

  • Order Information: such as products you have ordered, payment information, and delivery address.

  • Account Information: when you create an account, we store your login credentials.

  • Usage Data: such as IP address, browser information, and usage patterns on our website.

  • Correspondence: if you contact us via email or other channels, we retain this communication.

2. How Do We Use Your Data?

Dog N Me uses your personal data for the following purposes:

  • To process and deliver your orders.

  • To improve our website and services.

  • To manage your account.

  • To communicate with you regarding your orders, returns, and customer service inquiries.

  • To send marketing messages (with your consent).

  • To comply with legal obligations.

3. Sharing of Data

We do not share your data with third parties, except in the following cases:

  • Service Providers: such as delivery services and payment processors, solely to deliver our services to you.

  • Legal Obligations: if we are required to share data with authorities in accordance with laws and regulations.

  • Business Transfer: in the event of a merger, acquisition, or sale of our company, your data may be transferred to the new owner.

4. How Long Do We Retain Your Data?

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law or regulation. For example, order data is retained for as long as necessary for tax purposes.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: you can request a copy of the data we hold about you.

  • Correction: you can request to correct inaccurate data.

  • Deletion: you can ask us to delete your data, unless we are legally obligated to retain it.

  • Restriction of Processing: you can request that we restrict the use of your data.

  • Objection: you can object to the processing of your data for certain purposes, such as marketing.

  • Portability: you can request that we transfer your data to another party.
    To exercise your rights, you can contact us via [info@dognmeshop.com].

6. Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access. This includes encrypted connections (SSL) for online transactions.

7. Changes to This Privacy Policy

We reserve the right to amend this privacy policy. Changes will be announced via our website and will take effect from the publication date. It is your responsibility to review our policy regularly.

8. Contact Information

For questions or comments about this privacy policy, you can contact us at:

Dog N Me B.V.
Email: info@dognmeshop.com
Chamber of Commerce: 95125485